I emailed them with some questions and they were so knowledgeable, and even gave me help with things I asked that had nothing to do with their products but about my cat in general. You can definitely tell they have a passion for all things cat. The owner said they worked as a groomer and in veterinary practice before this, and that knowledge really shines. I ultimately decided to try this after a few different suggestions, and it worked perfectly to help get my new foster out of his shell.
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